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<title>Los Angeles, CA, USA: Latest job postings in Customer service</title>
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<description>Los Angeles, CA, USA: Latest job postings in Customer service</description>
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<copyright>IPSOJOBS.COM</copyright>
<pubDate>Sat, 21 Nov 2009 22:29:31 -0800</pubDate>
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<item><title><![CDATA[Call Center Manager
	      , Customer service]]></title><link>http://losangeles.ipsojobs.com/job/call-center-manager/17-213177</link><description><![CDATA[<p>National service company is looking for a Call Center Manager.</p><br /><p><br /> Duties include: <br /> Coaching, training and motivating the sales team. <br /> Effective sales techniques and handling customer objections. <br /> Sales policies/procedures implementation and ongoing assessment. <br /> Preparation of reports, analysis and forecasting. <br /> Set sales team productivity goals/objectives and achieve them. <br /> Design an incentive plan based on performance and accountability. <br /> Interact with marketing, operations and finance team. <br /> Hiring and placement of personnel. <br /> <br /> Requirements: <br /> Minimum 5 years experience in sales call center management. <br /> Excellent computer skills including: Excel, Microsoft Word, and Outlook. <br /> Knowledge of call center technology. <br /> Proven track record for increased sales volume. <br /> Excellent management skills and analytical skills. <br /> Strong work ethic, great people skills and team player. <br /> <br /> Call Center hours: 7am-7pm Monday-Sunday <br /> This position will require long hours and extensive knowledge retention. Fast-paced environment. May start as a consultant during trial period. <br /> <br /> Please submit cover letter and resume with salary history.</p><br /><p>&nbsp;</p><br /><br /><br /><strong>Industry:</strong> Business Services<br /><strong>Discipline:</strong> Customer Service Mngmnt<br /><strong>Experience:</strong> 8 - 10 Years<br /><strong>Level:</strong> Manager<br /><strong>Compensation:</strong> $100K<br /><strong>Company:</strong> National Company]]></description><pubDate>Sun, 08 Nov 2009 23:14:47 -0800</pubDate></item>

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